LOOKIP.IO

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Terms of Service

These Terms govern your access to and use of Lookip's website, dashboard, API, public lookup tools, and related services. Please read them carefully — they include important provisions on liability, indemnification, and dispute resolution.

Effective date: May 11, 2026 · Last updated: May 11, 2026

1. Acceptance of these Terms

These Terms of Service (“Terms”) are a binding agreement between you (“you”, “your”, or “Customer”) and the operator of LOOKIP.IO (“Lookip”, “we”, “us”, or “our”).

By creating an account, generating an API key, using any endpoint underapi.lookip.io, or browsing the website at https://lookip.io, you accept these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity. You must be at least 18 years old, or the age of majority in your jurisdiction, to enter into these Terms.

2. Definitions

  • Service — the Lookip website, dashboard, REST API, public lookup tools (such as VPN check, proxy check, My IP), and supporting infrastructure.
  • API — the HTTPS endpoints served atapi.lookip.io, including /v1/lookup/* and /v1/batch.
  • Customer Data — all data you submit to the Service, including account information, API key labels, IPs queried, and optional context payloads (such as userAgent, email, username, note, tags) attached to lookups.
  • Lookip Data — the enrichment response we return for a queried IP, including location, network, mobile, threats, and flags fields.
  • Plan — the subscription tier (Lite, Core, Plus, Max, Enterprise) that determines your monthly request quota, feature gating, and overage rate.

3. The Service

Lookip is an IP intelligence service. We accept an IPv4 or IPv6 address from you and return structured data about the network and approximate location associated with that address. The Service is provided over HTTPS with Bearer-token authentication and is intended for software developers and operators.

Lookip is a reseller of upstream IP intelligence data. We do not originate the underlying datasets; we license, normalise, cache, and serve them through our own API surface, dashboard, and tools. See Section 8 for details.

4. Accounts & API keys

To access most features you must register an account with a valid email address and a password (or by using a supported identity provider such as Google). You agree to provide accurate, current, and complete information and to keep it up to date.

You are responsible for safeguarding your password and any API keys issued to your account. API keys grant access to your quota and to your historical lookup data, including any context payloads you have attached. You must:

  • not share keys publicly (for example, in client-side code, public repositories, or screenshots);
  • rotate or revoke any key you suspect to be compromised, immediately via the dashboard;
  • notify us at [email protected] if you become aware of unauthorised access to your account.

You are responsible for all activity that occurs under your account or with your API keys, whether or not authorised by you, until you successfully rotate or revoke the key.

5. Acceptable use

You agree not to, and not to allow any third party to:

  • use the Service to violate any applicable law, regulation, or third-party right, including data-protection, anti-spam, anti-discrimination, or export-control laws;
  • use the Service to harass, defame, stalk, or target individuals, or to enable any form of doxxing, dragnet surveillance, or unlawful tracking;
  • resell, sublicense, or redistribute Lookip Data as a standalone product, dataset, feed, dump, or database, or expose the API directly to your end users in a way that effectively substitutes for them obtaining their own Lookip account;
  • scrape, mirror, or otherwise create a derivative dataset whose primary purpose is to reproduce the underlying enrichment data outside the Service;
  • attempt to reverse-engineer, decompile, or extract source code of the Service, except to the extent applicable law expressly permits;
  • circumvent rate limits, quotas, plan gating, or authentication, including by creating multiple accounts to defeat free-tier limits;
  • upload, transmit, or otherwise process content that contains malware, infringes intellectual property, or is unlawful, obscene, or harmful to minors;
  • submit special categories of personal data (such as data revealing racial or ethnic origin, political opinions, religious beliefs, health, sex life, biometric or genetic data) inside the optional context payload of a lookup request — the context field is intended for operational metadata, not sensitive PII;
  • interfere with or disrupt the integrity or performance of the Service or the data it returns, for example through denial-of-service techniques, abusive crawlers, or attempts to overload the upstream data provider.

We may, at our reasonable discretion, investigate, refuse, throttle, or terminate activity that we believe violates this section.

6. Fees, plans & billing

Pricing for each Plan is published at https://lookip.io/pricing and is stated in U.S. Dollars. Paid Plans are billed monthly in advance through our payment processor, Stripe, Inc. Card details are collected and stored by Stripe; we never see or store full payment-card numbers.

By providing a payment method you authorise us (through Stripe) to charge that method for all fees due, including base subscription fees and any overage incurred during the prior billing period. Recurring charges continue until you cancel.

Fees are non-refundable except as expressly stated on the pricing page. Taxes (including VAT, GST, or sales tax) are your responsibility, unless we are required by law to collect them from you; in that case they will be added to your invoice.

If a payment fails, we may suspend access to paid features after a reasonable grace period. You remain liable for any unpaid fees and any reasonable costs of collection.

7. Quotas, rate limits & overage

Each Plan includes a monthly request quota. The quota window is anchored to your subscription start date and resets at the beginning of each subsequent period. Unused quota does not roll over.

In addition to monthly quota, the Service enforces per-key and per-IP rate limits to protect availability. Requests that are rejected for authentication failure, input validation, or rate-limiting (HTTP 401, 400, 429) are not deducted from your monthly quota. Requests inside a batch each count individually toward quota.

Some Plans permit overage: requests beyond your monthly quota are accepted and billed at the per-thousand overage rate published on the pricing page. Plans that do not permit overage will return HTTP 429 once quota is exhausted until the next period begins.

8. Third-party data & accuracy

Lookip Data is derived in whole or in part from third-party IP intelligence providers. The providers retain ownership of their datasets and license them to us under terms we pass through to you under these Terms. Your right to use Lookip Data is no broader than our right to license it onward; in particular, you may not redistribute, resell, sublicense, or republish Lookip Data as a standalone dataset.

IP geolocation and threat classification are statistical estimates, not ground truth. Coordinates, accuracy radius, ASN/organisation, mobile carrier signals, and VPN/proxy/Tor/relay/residential-proxy flags can be wrong, stale, or misleading for any particular address. You must not use Lookip Data as the sole or determinative factor in any decision that has legal, safety, employment, credit, housing, insurance, or law-enforcement consequences for an individual. You are solely responsible for the design of the system in which Lookip Data is used.

We may add, remove, change, or relabel fields in the enrichment response in line with upstream changes, accuracy improvements, or product evolution. Where we consider a change material we will give reasonable advance notice on the docs or via email.

9. Intellectual property

The Service, the lookip.io name and logo, the website, the documentation, and the software comprising the Service are owned by Lookip or its licensors and are protected by intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service and to use Lookip Data internally within your own applications, products, or operations.

You may cache Lookip Data inside your own systems for the legitimate operation of your application, subject to the redistribution restrictions inSection 8 and Section 5. You may not use our trademarks, logos, or trade dress except as permitted by a separate written agreement, except that you may say truthfully that your product is “powered by Lookip” in line with normal nominative fair use.

10. Customer Data & context payloads

You retain all rights, title, and interest in Customer Data. You grant us a limited, worldwide, royalty-free licence to host, process, and transmit Customer Data solely to operate and improve the Service for you (including running lookups, rendering history in your dashboard, enforcing quota, preventing abuse, and providing support).

The optional context payload you may attach to a lookup (for example a userAgent, email, username, note, or tags) is stored only on your Lookip account and is never forwarded to the upstream IP data provider. You represent that you have the right to send any personal data included in a context payload, that you have provided required notices and obtained any required consents from data subjects, and that you will not include special categories of personal data.

You can delete an individual lookup record, revoke an API key, or close your account from the dashboard. See the Privacy Policy for retention details.

11. Feedback

If you choose to send us suggestions, ideas, bug reports, or other feedback about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use that feedback for any purpose without obligation or attribution. Do not send us anything you consider confidential or proprietary.

12. Disclaimer of warranties

The Service and Lookip Data are provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, Lookip and its licensors disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and any warranty arising out of course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that Lookip Data will be accurate, current, or complete.

13. Limitation of liability

To the maximum extent permitted by law, in no event will Lookip, its affiliates, officers, employees, contractors, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunity, arising out of or in connection with these Terms or the Service, whether based in contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the fees you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred United States dollars (US$100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (such as liability for fraud, gross negligence, or wilful misconduct).

14. Indemnification

You agree to defend, indemnify, and hold harmless Lookip and its affiliates, officers, employees, contractors, and licensors from and against any third-party claim, loss, liability, damage, cost, or expense (including reasonable lawyers' fees) arising out of or related to (a) your use of the Service in breach of these Terms, (b) your Customer Data, including any context payload you submitted, (c) your violation of any law or third-party right, including any right of privacy or intellectual-property right, and (d) any decision you, your customers, or any third party made on the basis of Lookip Data.

15. Suspension & termination

You may terminate these Terms at any time by cancelling your subscription and closing your account from the dashboard. Cancellation takes effect at the end of the then-current billing period unless we state otherwise.

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if we reasonably believe that (a) you have materially breached these Terms, (b) your use poses a security or integrity risk to the Service, to our upstream data provider, or to others, (c) we are required to do so by law or by a request from a competent authority, or (d) continued provision of the Service to you would expose us to legal or operational risk.

On termination, your right to access and use the Service ends, outstanding fees become immediately due, and we may delete your Customer Data after a reasonable grace period in accordance with the Privacy Policy. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnity, governing law, and miscellaneous) will survive.

16. Changes to the Service or these Terms

We are continually improving the Service. We may add or remove features, change pricing for future billing periods, change quotas, or change supported response fields, in each case with reasonable notice for changes that have a material adverse effect on existing Plans.

We may update these Terms from time to time. If we make a material change we will give reasonable advance notice via the dashboard, the website, or an email to the address associated with your account. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

17. Governing law & disputes

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of the operator's jurisdiction, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

You and Lookip agree to first attempt to resolve any dispute informally by contacting us at [email protected] and engaging in good-faith discussions for at least thirty (30) days before initiating formal proceedings. Either party may seek injunctive relief at any time in any court of competent jurisdiction to protect intellectual-property or confidentiality rights without first attempting informal resolution.

Nothing in this section overrides mandatory consumer-protection rules of your place of habitual residence.

18. Miscellaneous

  • Entire agreement. These Terms, together with the Privacy Policy and any order form or written agreement that expressly references them, form the entire agreement between you and Lookip regarding the Service and supersede all prior agreements on the same subject.
  • Severability. If any provision is found unenforceable, the rest remains in full force, and the provision will be modified to the minimum extent necessary to be enforceable.
  • No waiver. A failure to enforce a provision is not a waiver of the right to do so later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to a successor in connection with a merger, acquisition, reorganisation, or sale of substantially all of our assets.
  • Force majeure. Neither party is liable for delays or failures in performance caused by events beyond its reasonable control, including natural disasters, war, civil unrest, internet or upstream-provider outages, or acts of government.
  • Notices. We may notify you via the email address on file or through the dashboard. You must notify us at the email below.
  • Relationship. The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, or employment relationship.
  • Export. You must comply with all applicable export-control and sanctions laws and may not use the Service if you are located in, or are a national of, a country or region under comprehensive embargo.

19. Contact

Questions, notices, or legal requests under these Terms should be sent to [email protected].